SHIPPING & RETURNS
SHIPPING POLICY
We strive to ensure that all orders are shipped in a timely and efficient manner. All orders will be processed within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email with your tracking number.
We offer several shipping options. The shipping costs will vary depending on the shipping method you choose and the destination of your order.
Please note that we are not responsible for any shipping delays that may occur due to unforeseen circumstances, such as extreme weather conditions, customs clearance, or carrier delays. We will do our best to keep you informed of any delays and provide assistance to resolve any issues that may arise.
If you have any questions or concerns regarding your order or shipping, please do not hesitate to contact us at Hillsideworkshop.31@gmail.com. We are committed to ensuring your complete satisfaction with our products and services.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your item, you may return it within 30 days of the delivery date for a refund or exchange.
Please note that the item that you are returning has to be sent back for a refund. Shipping and handling charges are non-refundable, and return shipping costs are the responsibility of the customer.
To initiate a return, please email us at Hillsideworkshop.31@gmail.com. Once your return has been processed and approved, you will receive a refund to the original payment method within 2-5 days of us receiving the item.
If you have any questions or concerns regarding our return policy or process, please do not hesitate to contact us at Hillsideworkshop.31@gmail.com . We are committed to ensuring your satisfaction with our products and services.